“For more than a decade People In Progress Global partnered with us to create exceptional experiences and results, for both our customers and team alike. They stand alone in Retail Transformation.”
“Time and time again, People In Progress Global empowers helloworld‘s frontline staff through their action-packed tailored workshops… their energy and insight always invigorates and motivates our agents and employees to new heights..”
“Once again thanks so much for a great training session with S.M.A.R.T. I know that I am pretty passionate about what I do, since coming back a number of people have commented that my energy levels have doubled…… this has already had a great influence on my business. I have sponsored 4 people within 8 days …, had my personal sales flourish and I have extended my business through product displays and interactions with nearly all the businesses I walk into. Last week it was bank – I deliberately went to a different branch – and now they are doing a product display and bringing business to me. I am aiming to do C.A.R.E at the earliest opportunity as I can’t wait to see the positive influence this has on my business.”
“Terry…. thank you for your sessions with the team here at Nestle. They were informative, highly entertaining and energetic (were we expecting anything less?!) and added a lot to the introduction of the new BASIC program to the team. ….. The guys were completely energized for the afternoon after you left – so the workshop outcomes for what they will do to move themselves and their teams from the “Honeymoon” period and survive “Routine” to become “Masters” of BASIC were great”.
“Thank you so much for your presentation on Tuesday evening. We saw a 29% increase in sales on target and a 56% increase on last year. We look forward to planning our future training package with you next week…..”
“I have a long business association with the team of trainers at People in Progress. Over more than a decade Terry and team have worked with me and my team members to challenge us to grow as individuals and professional retail sales consultants. The Sales Program is fundamental to our business philosophy to ensure we deliver a consistent positive shopping experience to our valued clients. I am excited about this amazing opportunity to share this experience with likeminded Business operators in Shepparton and surrounds who appreciate the need to invest in development of your business and your team.”
” I am writing to you all to say THANK YOU from the very bottom of my heart for the wonderful job you are doing on bringing our company together. I just completed the People In Progress “hello You!” training over the weekend and I know you will get many emails but I just want you all to know it is so great to be a part of this company and I am so excited about the future and hopefully I don’t sound too cliché but the World is our Oyster. I have come into the office this morning, we are only small but I know I have shown an energy that is contagious and it is so good to learn and revise these skills, that are so important professionally and personally.
“…… I just completed THE most AMAZING and INSPIRING 3 day course of my life! “hello YOU!” has made me even MORE proud to be a part of this evolutionary company. I’m truly honoured to have been able to participate in such an important and essential course. As I sat on the train back to Bairnsdale last night, I couldn’t help but write down a few of the ideas that will help me, not only to be a better travel advisor but also a better and more evolved mother, wife, friend and daughter. What a gift my manager, Veronica Davies, gave me by sending me on this journey!
So… THANK YOU for having the vision, knowledge, wisdom and passion to put together this training program, with Terry Hawkins, that supports every agent/manager in helloworld to be the BEST that we can be. I am SO proud to be part of this incredible family.
“I would just like to say how impressed I have been with the results my business has experienced since attending the C.A.R.E course. Since completing the course my sales for the last quarter were 25% up on last year and so far in the first 11 days of this year we are already 40% up on last year. I believe that the C.A.R.E course has helped us in our growth as it has transformed our attitude towards our customers and as a consequence has seen our sales skyrocket to levels that we could not have reached without completing the course.
I would highly recommend this course to any retailer who is serious about taking their business to the next level as the tools you provide are invaluable to achieving success in retail.”
“As a sample of the increases experienced at Nordstrom after the implementation of the 2-day CARE program, The Grove store saw a 24% increase in sales the month following (and this was in the middle of a total store renovation)”.
“After attending your C.A.R.E program we have returned to our franchise to go above and beyond to promote what we offer and are even putting together a new marketing plan! Our company had a competition to promote our in store merchandise, after what we learnt in C.A.R.E, we not only doubled our sales, they actually went through the roof! Our Sunshine Plaza store had a 118% increase and our Kalinda store had a 106% increase!”
“I value your COMMITMENT to your clients. It’s just not that common to find partners that immerse themselves in your issues and opportunities and work relentlessly to tackle them. I respect you and your AUTHENTICITY. You are down to earth and relatable and your delivery is everything. The way you conduct yourself, call people at the right time and stand up is everything that your personal brand stands for.”
“I love your LOVE of retail. [People In Progress Global] stand apart in your passion and knowledge of the core capabilities, human dimensions and processes that drive compelling retail outcomes for brands and the teams that deliver them. Your expertise is highly valued but your wealth of experience and context is truly unique.”
“PIP is the specialist training provider who has helped us quickly pivot to our ‘customer purpose’ solution. This was a foundational shift in changing the conversation we have with customers. This program has delivered a significant lift in channel engagement, NPS and advocacy.
We have had some amazing feedback from our leaders… I know that it will result in a positive shift in behaviour.”
“I knew from the moment that I spoke to one of your team on the phone that you guys would deliver an exceptional training workshop that would exceed all expectations. I loved their energy, enthusiasm and style. We have had some amazing feedback from our leaders… I know that it will result in a positive shift in behaviour.”
We saw a 29% increase in sales on target and a 56% increase on last year. We look forward to planning our future training package with you next week.”
“……you have helped me break through my current level and explode into my newly found potential.”
“Leading into the busiest period of the year, I am now filled with so much more confidence and am so inspired to lead my team to success! “
“In all my years of retail and training this course proved the most invaluable. It really helped to cement the opportunities we have as sales associates to make major changes to our store, our brand and our customers.”
“I feel more empowered to manage staff in a positive way, such that my productivity and theirs will increase. It was a dynamic presentation by a highly skilled trainer. She was able to get complete participation by the “trainees” like no other course I have attended.”
“S.M.A.R.T …. opens so many doors to self discovery and growth on both professional and personal levels. A fantastic training program which I found to be so motivating, exciting and stimulating.”
“People In Progress are masters of their craft.”
“[PIP] presented me with the tools to create more solid decisions and coach my staff more effectively using the art of conversation…….. LEAD is the catalyst to a greater capacity to guide talent.”
“People In Progress have had a significant impact on our sales and service standards alongside displaying a genuine passion and commitment to the future success of our business. … and most importantly they listen to our needs and seek to truly understand our people, our products and our customers.”
“ This is not a sales training program. This is a profound cultural shift program.”
I would just like to say how impressed I have been with the results my business has experienced since attending the C.A.R.E course - Greg
Thank you from the bottom of my heart for the wonderful job you are doing with bringing our company together - Julie
C.A.R.E - We are forever grateful for the tools you have given us to be the retail team changing the way customers experience travel Justine
C.A.R.E - What a gift my manager gave me by sending me on this journey! Danielle
LEAD - you have helped me break through my current level and explode into my newly found potential Makaia
C.A.R.E - I loved the program, I love how it focuses a lot on the person, it doesn’t just focus only on work which I think is great! Sarah